Privacy Policy
Last updated: 26 November 2025
Dianne Ellis operates the website www.getwellandthrive.com and provides Get Well and Thrive 12-week online protocol.
We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your data when you visit our site or purchase our Program.
1. Information we collect
We collect the following types of information:
a) Personal information you give us
Name, email address, billing address, and payment details when you purchase the program or sign up for our email list.
Any health-related information you voluntarily share with us (e.g., in forms, emails, or community comments). We treat this as sensitive personal data.
b) Automatically collected information
IP address, browser type, device information, and cookies (see Cookies section below).
Usage data via Google Analytics, Facebook Pixel, or similar tools (pages visited, time spent, etc.).
2. How we use your information
We use your data to:
Process and deliver your purchase and provide customer support
Send you program updates, welcome emails, and marketing emails (you can unsubscribe at any time)
Improve our website, program, and marketing
Comply with legal obligations
We will never sell your personal data to third parties.
3. Health information (Sensitive data)
If you voluntarily disclose health conditions or symptoms to us (e.g., in support emails or community forums), we will only use that information to provide you with better customer service or to answer your specific question. We do not use sensitive health data for marketing or share it with third parties except as required by law.
4. Payment processing
Payments are securely processed by stripe. We do not store your full credit card details on our servers.
5. Third-party services we use
Email service:  Mailchimp
Website hosting & membership: Bluehost / WordPress + MemberPress
Analytics: Google Analytics, Facebook Pixel
Payment processor: Stripe
These providers have their own privacy policies and are only given the minimum data required to perform their services.
6. Cookies & tracking
We use cookies to remember your cart, track affiliate referrals, and improve user experience. You can disable cookies in your browser settings, but some features of the site may not work properly.
7. Marketing emails & unsubscribe
You may receive promotional emails from us. Every email contains an “unsubscribe” link. You can also email us at any time to be removed.
8. Data security
We use industry-standard SSL encryption and security measures. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
9. Data retention
We keep your personal information only as long as necessary for the purposes listed above or as required by law (usually up to 7 years for tax/accounting purposes).
10. Your rights (GDPR, CCPA, Australian Privacy Act, etc.)
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict processing
Data portability
Withdraw consent (where processing is based on consent)
To exercise any of these rights, contact us at info@getwellandthrive.com
11. Children
Our program and site are not intended for individuals under 18. We do not knowingly collect data from children.
12. International data transfers
Your information may be transferred to — and maintained on — servers located outside your country (e.g., United States). We take appropriate safeguards to ensure your data remains protected.
13. Changes to this policy
We may update this privacy policy from time to time. The new version will be posted here with an updated “last updated” date.
14. Contact us
If you have questions about this privacy policy, please contact:
Dianne Ellis
Email: info@getwellandthrive.com